Terms and conditions for Cash on Delivery (COD)
For Chawat Store, here are suggested terms and conditions for Cash on Delivery (COD) through courier service in Pakistan, along with free shipping:
- Payment Upon Delivery: Customers are required to make the full payment in cash to the courier representative upon delivery of the ordered items.
- Currency: Only Pakistani Rupees (PKR) are accepted for cash payments upon delivery.
- Verification of Identity: The courier delivery agent may request verification of the recipient’s identity and contact details before handing over the package. Accurate information must be provided by the recipient for verification purposes.
- Right to Refusal: Customers have the right to refuse the package if it is damaged, tampered with, or does not match the order placed. No payment should be made in such cases, and the customer should immediately inform Chawat Store to report the issue.
- Return Policy: Chawat Store adheres to a return policy for COD orders. If customers wish to return the package, they must follow the store’s return instructions and guidelines.
- Issuance of Payment Receipt: The courier delivery agent will provide a payment receipt upon receiving the cash payment. Customers should retain this receipt as proof of payment.
- Delivery Charges: Although free shipping is provided across Pakistan, customers should confirm the total amount due, including any applicable taxes or charges, before making the payment.
- Cancellation: Customers may cancel their order before delivery by contacting Chawat Store’s customer service. Once the package is out for delivery, cancellation may not be possible, and customers may be liable to pay the full amount.
- Timely Delivery: Customers should ensure they are available to receive the delivery during the agreed-upon time slot. If customers are unavailable at the provided address during the delivery attempt, additional charges may apply for re-delivery.
- Fraud Prevention: Chawat Store reserves the right to verify and investigate any suspicious or fraudulent COD orders. If fraudulent activity is detected, appropriate action will be taken, including canceling the order and reporting the incident to the relevant authorities.
These terms and conditions should be clearly outlined on Chawat Store’s website or communicated to customers during the checkout process to ensure transparency and a smooth experience for COD orders with free shipping across Pakistan.
You are always welcome to contact us on chawatsotre@gmail.com